Do you need help or do you have a question about BankDirect, our products, or our services? Below are some of our most frequently asked questions.
BankDirect offers better products and services than are currently offered at traditional banks. Because we operate via the Internet instead
of a network of brick and mortar branches, we have low overhead that allows us to offer higher rates. We provide value to customers through
convenience, competitive rates, and responsive service. We provide postage paid envelopes for the convenience of mailing in deposits. We let
customers visit any ATM to withdraw cash. Customers reorder checks, request wire transfers and update their information, all via the web. At
BankDirect customers can also bank anytime, anywhere.
Other benefits of banking with BankDirect include reimbursed ATM fees for the first
4 ATM transactions per statement cycle up to $2.50, free bill pay service, and free first order of checks. We allow customers to pay as many
bills as they want free of charge.