BankDirect Customer Support will be closed for Martin Luther King, Jr. Day on Monday, January 17, 2022. We will be back to our normal 8:00 AM to 6:00 PM customer support hours on Tuesday, January 18, 2022.

We have scheduled enhancements for our website on Tuesday, November 2nd, starting at 5:30 PM CST to approximately 7:30 PM CST. During this time, our website may not be available and/or may have reduced functionality.

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Fee Schedule

The following fees may be assessed against your Account, and the following transaction limitations, if any, apply to your Account. Subject to applicable law and the terms of these BankDirect® Terms and Disclosures, we may amend the rates, fees, and charges contained in this schedule from time to time.

Type Fee Amount
Personalized checks Cost determined by style ordered
Temporary checks $3.00 per 10
Cashier’s Checks $10.00
Personalized deposit slips $5.00 per 100
Generic deposit slips No charge five (5) or less
Postage paid deposit envelopes No charge
Secure overdraft protection No charge
Garnishments/tax levies $50.00
Nonsufficient funds – per Item $45.00
Uncollected funds – per Item $45.00
Special statement cutoff $5.00
Account research $25.00 per hour (1 hour minimum)
Hold statement $5.00 per statement per cycle
Account history (Instant Statement) $3.00 per request
Stop payments – Check $30.00
Stop payments – ACH payment $30.00
Collection Items  
   Outgoing  $20.00
   Incoming  $20.00
   Bond coupon redemption  $10.00 per issue
   Check copies  $3.00 per copy
   Statement copies  $3.00 per copy
   Chargeback item  $12.00
   Redeposit Chargeback Item  $7.00
   Overnight  $15.00 or more depending on location
   2-Day  $7.00
   Saturday additional  $10.00 or more depending on location
Wire Transfers  
   Domestic outgoing  $35.00 plus receiving bank charges
   International outgoing  $35.00 plus receiving bank charges