BankDirect Customer Support will be closed for Independence Day on Monday, July 5, 2021. We will be back to our normal 8:00 AM to 6:00PM customer support hours on Tuesday, July 6, 2021.

We have scheduled an enhancement for our website on Thursday, July 8th, starting at 5:30pm CDT to approximately Thursday, July 8th, at 7:30pm CDT. During this time, our website, sign up and online banking experiences may not be available and/or have reduced functionality.

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Telephone Banking

 

With BankDirect's 24-hour telephone banking system, you can access your accounts anytime you are away from your computer.

Call toll-free 1.877.839.2737 to access the telephone banking system. You will need your Access ID and password.
Within the telephone banking system, you can:

  • Review account balances

  • Set up transfers between accounts

  • Review your account history

  • Change your ATM or CheckCard Personal Identification Number (PIN)