We wish to inform you that effective Monday, July 25, 2022, the BankDirect brand will retire and all open accounts will be transitioned to BankDirect's parent company, Texas Capital Bank. Please click here for more information.

BankDirect Customer Support will be closed for Memorial Day on Monday, May 30, 2022. We will be back to our normal 8:00 AM to 6:00 PM customer support hours on Tuesday, May 31, 2022.

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Telephone Banking

 

With BankDirect's 24-hour telephone banking system, you can access your accounts anytime you are away from your computer.

Call toll-free 1.877.839.2737 to access the telephone banking system. You will need your Access ID and password.
Within the telephone banking system, you can:

  • Review account balances

  • Set up transfers between accounts

  • Review your account history

  • Change your ATM or CheckCard Personal Identification Number (PIN)