BankDirect Customer Support will be closed for Martin Luther King, Jr. Day on Monday, January 17, 2022. We will be back to our normal 8:00 AM to 6:00 PM customer support hours on Tuesday, January 18, 2022.

We have scheduled enhancements for our website on Tuesday, November 2nd, starting at 5:30 PM CST to approximately 7:30 PM CST. During this time, our website may not be available and/or may have reduced functionality.

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Telephone Banking

 

With BankDirect's 24-hour telephone banking system, you can access your accounts anytime you are away from your computer.

Call toll-free 1.877.839.2737 to access the telephone banking system. You will need your Access ID and password.
Within the telephone banking system, you can:

  • Review account balances

  • Set up transfers between accounts

  • Review your account history

  • Change your ATM or CheckCard Personal Identification Number (PIN)