Your BankDirect accounts have been transitioned to Texas Capital Bank accounts. Over the next sixty (60) days, we will be migrating you to the Texas Capital Bank online banking experience. Replacement debit cards ordered by customers will feature the Texas Capital Bank brand and a different card number than their former BankDirect-branded debit card.

BankDirect Customer Support will be closed for Independence Day on Monday, July 4, 2022. We will be back to our normal 8:00 AM to 6:00 PM customer support hours on Tuesday, July 5, 2022.

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Telephone Banking

 

With BankDirect's 24-hour telephone banking system, you can access your accounts anytime you are away from your computer.

Call toll-free 1.877.839.2737 to access the telephone banking system. You will need your Access ID and password.
Within the telephone banking system, you can:

  • Review account balances

  • Set up transfers between accounts

  • Review your account history

  • Change your ATM or CheckCard Personal Identification Number (PIN)